Well, we got some good news today, in the form of a letter from EasyJet.
In case you've forgotten, we got stranded at the Milan Malpensa airport after our EasyJet flight was cancelled. The only thing they offered us at the time was a flight four days later. No hotel, or food. Needless to say, we were pretty peeved, and Erik wrote up a great 'unhappy customer' letter asking to be reimbursed for the flights that we had to take with Air France the following day.
Well, today they responded, and apparently they will be refunding the total cost of the tickets we bought from Air France. What a relief! I feel like we've won the lottery or something.
So, I will now consider flying EasyJet again, and it's always nice to know that companies care about their customers. 'Cause I'm one happy customer right now!
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